FAQ’s

HOW DO I KNOW WHAT SIZE NAILS TO ORDER?

Please use the measuring guide which can be found on the images of each set of nails. It's important to be precise otherwise your nails may not fit. If you are in between sizes please put your exact measurements in millimetres on the order notes and we will make you a customised size at no extra charge.

For a sizing guide video, please click the link below:

https://www.instagram.com/tv/CAcy312HHSg/?igshid=9bazaehap4p6

 

HOW DO I STICK ON MY NAIL KIT?

STICK ON NAIL INSTRUCTIONS:

 

  1. Remove any nail varnish from nails.
  2. Make sure hands are clean and dry
  3. Match each stick on nail in size to your natural nails for each hand and lay out in order.
  4. File sides of stick on nail slightly if needed, do not file to top of the nail.
  5. Push cuticles back with wooden stick
  6. Buff the nail lightly all over with nail file
  7. Thoroughly scrub nail with the nail wipes provided
  8. Practise placing a bead of nail glue on scrap paper
  9. Place one bead of glue on the stick on nail in the middle of where your natural nail will sit
  10. Stick the nail to your natural nail, pressing in the centre for 10 seconds firmly to remove any air bubbles.
  11. Please tag us in a photo of your nails so we can promote our little business! @nailcandyplymouth #nailcandyplymouth

 CAN I RETURN THE ITEM I PURCHASED?

Due to the nature of the products we sell, items are non-refundable or returnable.

I ORDERED THE WRONG SIZE NAILS, CAN I SEND THEM BACK?

It is very important that you use the size guide provided in the photos to select the correct size as all nails are handmade to order. If you have ordered the wrong size you will need to order another set in the correct size.

 

Thank you for your order :-)